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After-sale service is an important and special matter concerned by client of small and middle project. HMEC has targeted policy to satisfy such requirement through measurements below:
①Based on service agreement to have regular visit to client to investigate the actual situation of equipment operation, solve possible problem at site, necessary further training on client operating staff, and present suggestion on operation and plan of spare parts, and
②based on client’s regular provision of operation data and information to present to client preventative suggestion and measurements on particular issues in operation, and solve possible problem by internet and video, and
③Experienced experts in mechanical and electrical fields are ready to go to the plant for the after-sale service through getting visa (if required) in advance, and
④Training as necessary and required will be done through remote video or at site, and
⑤Local staff of contractual project will be scheduled for more convenience in after-sale service.
①Based on service agreement to have regular visit to client to investigate the actual situation of equipment operation, solve possible problem at site, necessary further training on client operating staff, and present suggestion on operation and plan of spare parts, and
②based on client’s regular provision of operation data and information to present to client preventative suggestion and measurements on particular issues in operation, and solve possible problem by internet and video, and
③Experienced experts in mechanical and electrical fields are ready to go to the plant for the after-sale service through getting visa (if required) in advance, and
④Training as necessary and required will be done through remote video or at site, and
⑤Local staff of contractual project will be scheduled for more convenience in after-sale service.
- ADD: Room A601,9th Building, Mengkeshijie CBD, No.181 of Nanzhi Rd. Nangang Dist. Harbin 150090, P. R. China
- Tel: +86 451 51888970
- E-mail: info@hmec-china.com
- Fax: +86 451 51888972
- Http://www.hmec-china.com